RETURNS & EXCHANGES

Return & Exchange Policy

Our policy lasts 5 days after delivery. If 5 days have gone by from the day your package was delivered, unfortunately, we can't offer you a refund/exchange.
If the return/exchange does not pass inspection, it will be mailed back to you.
Please return the item in the condition it was packaged and sent. Please include the packing slip with your order number. If there is excessive wrinkling, the return is subject to denial.
All items must be unused, unworn and unwashed.
Original tags must be attached.
Item(s) must be returned in original packaging.
Items covered in animal/human hair will NOT be accepted.
Items that smell like smoke, cologne, or deodorant cannot be accepted.
ALL jewelry sales are final. There will be no returns/refunds offered on jewelry.
Shipping charges are non-refundable. If you have any questions about our return policy, please contact us@ support@threecrosses.net

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If your return is denied, then it will be sent back to you (shipping costs will apply).

DEFECTS/DAMAGED OR INCORRECT ITEM RECEIVED

*Upon receiving your order, please inspect your items immediately*

We will request photo evidence for our records. We must be notified of any defects within 5 days of delivery. Any claims beyond the 5 days will be considered wear and tear, and cannot be replaced. If we made a mistake with your order, or if there is an issue, then please email us at support@threecrosses.net